Contact us for assistance and enquiries

If you have made an error in your order, or wish to change or cancel your trip, you may contact the tourist information centres at our destinations.

Book Central Norway

Email: reservation@bookcentralnorway.no
Opening times: Mon-Fri. 9:00-15:00

Visit Trondheim

Telephone number: 73 80 76 60
Email: post@visittrondheim.no
Opening times: Mon-Fri. 9:00-16:00, Sat.10:00-14:00

Kystriksveien Reiseliv

Telephone number: 74 40 17 17
Email: booking@kystriksveien.no
Opening times: Mon-Fri. 9:00-16:00

Innherred Reiseliv

Telephone number: 74 40 17 16
Email: post@visitinnherred.com
Opening times: Mon-Fri. 9:00-16:00

Destinasjon Røros

Telephone number: 72 41 00 00
Email: post@rorosinfo.com
Opening times: Mon-Fri. 9:00-16:00, Sat.10:00-16:00

Visit Stjørdal

Telephone number: 74 83 45 80
Email: info@visitstjordal.no
Opening times: Mon-Fri. 8.30-16:00

Cancellations must be made Monday-Friday from 09:00-15:00

Cancellations for Saturdays/Sundays must be made by 15:00 on the Friday before.

Cancellations for Norwegian public holidays must be made by 15:00 on the weekday before.

Cancellations are only valid when confirmation of receipt has been given.

Book Central Norway charges a service fee of NOK 100 for cancellations.

How much does it cost to make a reservation?

When booking, payment should be made by credit card (Mastercard or Visa).

There are no reservation fees, but a service fee of NOK 100 is payable in the event of you changing your reservation.

Please note that changes to your reservation are treated as cancellations and subsequent new reservations. Product prices are subject to continual change and may therefore vary in relation to those of your original reservation.